Protecting your private information is our priority. This Statement of Privacy applies to www.shopvena.com and Vena Wellness, LLC and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Vena Wellness, LLC include www.shopvena.com and Vena. The Vena website is an ecommerce site. By using the Vena website, you consent to the data practices described in this statement.
Collection of your Personal Information
Vena may collect personally identifiable information, such as your:
- Name
- Address
- E-mail Address
- Phone Number
If you purchase Vena's products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Vena's public message boards, this information may be collected and used by others.
Vena encourages you to review the privacy statements of websites you choose to link to from Vena so that you can understand how those websites collect, use and share your information. Vena is not responsible for the privacy statements or other content on websites outside of the Vena website.
Use of your Personal Information
Vena collects and uses your personal information to operate its website(s) and deliver the services you have requested.Vena collects and uses your personal information to operate its website(s) and deliver the services you have requested.
Vena may also use your personally identifiable information to inform you of other products or services available from Vena and its affiliates. Vena may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
Vena does not sell, rent or lease its customer lists to third parties.
Vena may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Vena, and they are required to maintain the confidentiality of your information.
Vena will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Vena or the site; (b) protect and defend the rights or property of Vena; and, (c) act under exigent circumstances to protect the personal safety of users of Vena, or the public.
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by Vena. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Vena website.
Use of Cookies
The Vena website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Vena pages, or register with Vena site or services, a cookie helps Vena to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Vena website, the information you previously provided can be retrieved, so you can easily use the Vena features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Vena services or websites you visit.
Security of your Personal Information
Vena secures your personal information from unauthorized access, use, or disclosure. Vena uses the following methods for this purpose:
- SSL Protocol
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
Children Under Thirteen
Vena does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
Text Marketing and notifications:
By entering your phone number in the checkout and initializing a purchase, subscribing via our subscription form or a keyword, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. Text marketing messages will not exceed 30 a month. You acknowledge that consent is not a condition for any purchase.
If you wish to unsubscribe from receiving text marketing messages and notifications reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests will not be accounted as a reasonable means of opting out. Message and data rates may apply.
For any questions please text HELP to the number you received the messages from. You can also contact us for more information. If you wish to opt-out please follow the procedures above.
Opt-Out & Unsubscribe
We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from Vena by contacting us here:
- Email: support@shopvena.com
- Phone: 888-981-7760
Changes to this Statement
Vena will occasionally update this Statement of Privacy to reflect company and customer feedback. Vena encourages you to periodically review this Statement to be informed of how Vena is protecting your information.
Contact Information
Vena welcomes your questions or comments regarding this Statement of Privacy. If you believe that Vena has not adhered to this Statement, please contact Vena at:
Vena Wellness, LLC
22981 Mill Creek Drive
Suite B
Laguna Hill, CA 92653
Email Address:
support@shopvena.com
Telephone number:
888-981-7760
Effective as of January 13th, 2019